What information we collect
When you request an appointment, contact us or visit the hospital, we may collect personal information such as your name, phone number, email address, date of birth, medical history, and reason for consultation. We collect only what is needed to provide safe, effective care and to communicate with you.
How we use your information
Your information is used to arrange and provide your care, to communicate with you about appointments, to maintain accurate medical records, and to meet legal and regulatory requirements. We do not sell your information.
Website analytics
This website may use privacy-respecting analytics to understand how visitors use the site and to improve it. Where cookies are used, they are limited to what is needed for the site to function and for these anonymous analytics.
Sharing information
We share your information only with clinicians directly involved in your care and, where necessary, with laboratories, imaging providers or other clinicians involved in your treatment. Where a legal requirement or a patient safety concern applies, information may be shared as required by law.
How long we keep information
Medical records are retained in line with applicable law and good clinical practice. Contact form submissions are retained for the period needed to respond to your request and to keep a record of appointments arranged.
Your rights
You can ask what information we hold about you, request a correction of any inaccurate details, or ask us to stop contacting you for reasons unrelated to your ongoing care. Please contact us using the details on the contact page.
Contact
For any question about how we handle your information, please email gulzarsurgimed@gmail.com or call the hospital on 0300 9687763.
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